Terms of Use
These terms explain how the EarlyBridge website and the information provided through it may be used, as well as the important boundaries around developmental support, enquiries and professional advice.
1. About these Terms of Use
These Terms of Use apply to visitors using the EarlyBridge website and the information made available through it.
By continuing to browse the website, you acknowledge that the site provides general information about EarlyBridge, its approach, services and enquiry pathways.
These terms relate primarily to website use. Any specific service arrangement, booking, assessment or support programme may require separate confirmation or service terms.
2. Purpose of the website
The EarlyBridge website is intended to help parents, carers, nurseries and professionals understand the service, the type of developmental support available and how to make an enquiry.
Website information is intended to be clear, practical and accessible. It does not create a professional relationship simply because a person reads the website or submits a general enquiry.
3. General information only
Content on this website is provided for general informational purposes.
It should not be treated as personalised medical, psychological, diagnostic, legal or statutory assessment advice.
Information about child development can vary significantly depending on the individual child, family circumstances and professional context.
Important service boundary
EarlyBridge provides developmental screening and supportive early intervention. It does not provide a formal diagnosis and does not replace statutory, clinical or specialist assessment.
4. No diagnosis
EarlyBridge should not be understood as a diagnostic service.
Screening, observation and developmental support may help identify areas that could benefit from further attention, but they are not a substitute for formal diagnosis by an appropriately qualified professional.
Families should continue with any relevant NHS, education, SEND or other professional pathway where appropriate.
5. No guaranteed outcomes
Every child develops differently and no specific outcome can be guaranteed.
EarlyBridge may provide structured support, practical activities and progress observations, but individual progress can be influenced by many factors.
References to support, development, confidence, communication or independence should not be interpreted as promises of a particular result.
6. When professional advice may be needed
Website visitors should seek appropriate professional advice where they have concerns about a child's health, development, safety or wellbeing.
Depending on the circumstances, this may include speaking with a GP, health visitor, nursery SENCO, speech and language professional or another suitable professional.
Urgent health or safeguarding concerns should not be delayed while waiting for a response to a website enquiry.
7. Enquiries and contact forms
Visitors may use the website contact page to ask questions about EarlyBridge and its services.
Submitting an enquiry does not guarantee availability, suitability or acceptance for a particular service.
EarlyBridge may need further information before deciding whether a service is appropriate.
Parents and carers should avoid sending detailed medical records or other highly sensitive documents through a basic enquiry form unless a suitable method for sharing them has first been agreed.
8. Service suitability
EarlyBridge may determine that an enquiry falls outside the intended scope of the service.
In some situations, a family may be encouraged to seek support from another professional or service where that is more appropriate to the child's needs.
This helps maintain clear professional boundaries and ensures that EarlyBridge does not represent itself as providing services outside its intended role.
9. Pricing information
Prices shown on the website are intended to explain the expected cost structure of EarlyBridge services.
Where a price is described as indicative, estimated, starting from or dependent on circumstances, the final cost may vary according to the service required.
A final quotation, booking confirmation or service agreement should take priority over general website pricing where there is any difference.
10. Availability of services
Website information about services does not guarantee that every service is available at all times or in every location.
Service availability may depend on capacity, geographical coverage, practitioner availability, the nature of the enquiry and other operational considerations.
EarlyBridge may update, suspend or change a service where reasonably necessary.
11. Safeguarding
Safeguarding is an important part of any service involving children and families.
Website users should understand that confidentiality may not always be absolute where there is a serious concern about the safety or wellbeing of a child or another person.
Relevant information may need to be handled in accordance with safeguarding responsibilities and applicable procedures.
Further information is available on the Safeguarding & Safety page.
12. Privacy and personal information
Personal information submitted through the website should be handled in accordance with the EarlyBridge Privacy Policy.
Visitors are responsible for ensuring that information they provide is reasonably accurate and appropriate for the purpose of the enquiry.
Detailed confidential records should not be uploaded or sent through general website channels unless an appropriate method has been agreed.
13. Cookies and browser storage
The website may use essential browser storage to support basic functionality, including remembering acknowledgement of the cookie notice.
Further information is available in the Cookie Policy.
14. Accuracy of website information
EarlyBridge aims to keep website information clear and reasonably accurate.
However, service details, guidance, external references, prices and other information may change over time.
Visitors should contact EarlyBridge where they need confirmation of current service information before making an important decision.
15. External links and third-party information
The website may include links to external organisations, guidance or resources for convenience and further reading.
External websites are operated independently from EarlyBridge and may have their own terms, privacy policies and content standards.
A link to a third-party resource does not automatically mean that organisation endorses EarlyBridge or that EarlyBridge controls the information on that website.
16. Professional and regulatory references
References on the website to safeguarding, SEND, early-years guidance or other professional frameworks are intended to provide context.
They should not be interpreted as formal approval, accreditation or endorsement of EarlyBridge by a government body, NHS organisation, regulator or external professional organisation unless this is explicitly and verifiably stated.
17. Intellectual property
Unless otherwise stated, original EarlyBridge website content, branding, graphics, illustrations, written materials and design elements are protected by applicable intellectual-property rights.
Website material may be viewed and used for personal informational purposes.
It should not be copied, republished, sold, redistributed or presented as another organisation's work without appropriate permission, except where applicable law permits such use.
18. Third-party intellectual property
Any third-party names, trademarks, resources or materials remain the property of their respective owners.
Their inclusion on the website should not be understood as transferring any ownership rights to EarlyBridge.
19. Acceptable use of the website
Visitors should use the EarlyBridge website lawfully and in a way that does not interfere with the website or other users.
Users should not knowingly:
- attempt to gain unauthorised access to website systems;
- introduce malicious software or harmful code;
- use website forms to send abusive, fraudulent or unlawful content;
- attempt to interfere with website availability or security; or
- misuse content in a way that infringes intellectual property or other legal rights.
20. Website availability
EarlyBridge aims to keep the website available and usable, but uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, updates, hosting issues, technical faults or circumstances outside EarlyBridge's reasonable control.
21. Website security
Reasonable measures should be taken to protect the website and the information processed through it.
However, no internet-based service can guarantee complete security in every circumstance.
Users should take reasonable steps to protect their own devices, accounts and communications when using online services.
22. Responsibility for decisions
Parents, carers and professionals remain responsible for decisions they make using general information from the website.
Where an issue requires professional judgement, clinical assessment, legal advice or statutory decision-making, visitors should seek support from the appropriate professional or authority.
23. Limitation of website information
General website information cannot take account of every individual's circumstances.
EarlyBridge therefore does not represent that every piece of information on the site will be suitable for every child, family or professional situation.
Nothing on the website should be used to delay appropriate professional help where it is needed.
24. Changes to the website
EarlyBridge may update the structure, content, services, pricing information, policies or functionality of the website over time.
Changes may be made to improve clarity, accessibility, security, service delivery or compliance.
25. Changes to these Terms
These Terms of Use may be updated when the website, service model or operating arrangements change.
The version available on this page should be treated as the current website terms.
26. Contact
If you have a question about these Terms of Use, EarlyBridge services or information published on the website, please contact EarlyBridge through the website enquiry page.
Important: these website terms explain the intended boundaries and use of EarlyBridge's online information. Any formal commercial service terms should reflect the actual operating model, booking arrangements and services in place.